Shipping policy

Where orders ship from

FARSHAFA is operated by FarShaFa AB in Sweden. Products supplied through BrandsGateway are dispatched directly from its partner warehouses in Italy or Sweden. The dispatch country depends on the item. When offered, products supplied through Shopify Collective are dispatched directly by partner retailers, including Store 1998, Best Clothes and Reidsokkar. Delivery charges and transit estimates for these items are calculated by the supplier at checkout. Orders containing items from different suppliers may arrive in separate parcels. FarShaFa AB remains your seller and responsible for your order and consumer rights. Our company postal address is not the dispatch location. Contact support@farshafa.com before ordering to confirm the dispatch country, delivery estimate and any import charges for a particular item.

Delivery options and charges

Enter your delivery address at checkout to see the available destinations, delivery methods and shipping charges for your order. We only offer express delivery when it is displayed as an option at checkout. If your destination is unavailable, contact support@farshafa.com before ordering.

Processing and delivery estimates

For BrandsGateway-supplied items, our processing estimate is 1–3 business days, Monday to Friday excluding public holidays. After dispatch, standard delivery is estimated at 3–5 business days to Sweden and the EU, or 5–10 business days to other destinations where delivery is offered. This means an estimated total of 4–8 business days to Sweden and the EU, or 6–13 business days to other available destinations, including processing.

These are estimates, not guaranteed arrival dates. The delivery options shown for your order at checkout apply. Busy periods, customs checks and courier delays can affect delivery. Contact us before purchasing if you need an item by a particular date.

Tracking

We send shipping confirmation and tracking information after dispatch. An order may arrive in separate parcels.

VAT and import charges

Prices for Sweden and the EU include VAT. For deliveries outside the EU, local import duties and taxes may apply and are payable by the recipient unless checkout explicitly states that they are included.

Address changes, delayed or missing deliveries

Check your address before submitting your order. Contact support@farshafa.com promptly if you need a correction or your parcel is delayed or missing. We will investigate with the delivery partner. This policy does not limit your mandatory consumer rights.

Returns

See our Return & Refund Policy for return instructions and costs.

Last updated: 12 October 2026.