Introduction

At Farshafa, we take pride in offering only the finest and most prestigious luxury products to our valued customers. Our commitment to authenticity is unwavering, and we want you to shop with absolute confidence, knowing that every item you purchase from us is genuine and authentic.

Here’s what our Authenticity Guarantee means to you:

Sourcing from Trusted Partners

We work closely with a network of trusted and reputable suppliers, boutiques, and authorized dealers who share our dedication to authenticity. We meticulously source our products directly from these partners to ensure their legitimacy.

Certificate of Authenticity

With your purchase, you will receive a Certificate of Authenticity (COA) for certain high-value items, providing additional assurance of the product’s legitimacy.

Transparency

We are committed to transparency in all our dealings. If you have any questions about the authenticity of a product, please don’t hesitate to reach out to our customer support team at support@farshafa.com. We’re here to provide you with all the information you need.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details, including your name, address, phone number, and email.
• Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, and security questions.
• Shopping information, including the items you view, put in your cart or add to your wishlist.
• Customer support information, including the data you choose to include in communications with us, such as when sending a message through the Services.

Some service features require you to provide us with direct information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Quality Assurance

Beyond authenticity, we maintain stringent quality standards. We want you to be not only satisfied but thrilled with your luxury purchase, and we stand behind the quality of every product we offer.

Hassle-Free Returns

In the unlikely event that you’re not completely satisfied with your purchase or have concerns about authenticity, our customer support team is here to assist you. We offer a hassle-free return process for your peace of mind.

Our Reputation

Our reputation is built on trust, integrity, and the satisfaction of our customers. We take pride in the positive reviews and long-lasting relationships we’ve established with luxury enthusiasts worldwide.

MORE INFORMATION

At Farshafa, our Authenticity Guarantee is not just a promise; it’s a commitment to upholding the highest standards of trust and credibility in the luxury market. Shop confidently, knowing that your luxury indulgence is truly authentic and exquisite.

Thank you for choosing Farshafa for your luxury fashion and accessory needs. Your trust and satisfaction mean the world to us.

FarShaFa AB, Henry Wemans väg 2, 1502, 756 50 Uppsala, Sweden

Effective Date: 22.09.2025